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privacy policy
Privacy Policy
Effective Date: September 9, 2026
Anchor & Oak Hospitality Solutions, LLC (“Anchor & Oak,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and communications with us.
Information We Collect
We may collect information that you voluntarily provide when you contact us, request information, schedule a consultation, submit a website form, engage our services, or otherwise communicate with us.
This information may include your name, business or property name, email address, telephone number, job title, and information you choose to provide regarding your property, organization, or consulting needs.
Our website and service providers may automatically process limited technical information necessary to operate and secure the website, such as browser or device information and technical request data. We do not currently use behavioral advertising or third-party marketing analytics on our website.
How We Use Your Information
Anchor & Oak may use information we collect to:
Respond to inquiries and requests for information; Communicate with prospective and existing clients; Schedule consultations, meetings, and other appointments; Provide and administer consulting and advisory services; Request information or documents related to an engagement; Provide engagement updates and client support; Maintain appropriate business and administrative records; Improve our website, services, and client experience; and Comply with applicable legal and regulatory requirements.
We do not sell your personal information.
SMS and Text Messaging Privacy
When you provide your telephone number and expressly consent to receive text messages from Anchor & Oak Hospitality Solutions, LLC, we may use that number to communicate with you regarding your inquiry, requested services, appointments, engagement activities, or client support.
SMS opt-in and telephone number information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent data will not be shared with third parties.
We may use service providers as necessary to facilitate our communications and business operations. Such service providers may process information on our behalf solely for purposes of providing those services.
Consent to receive text messages is not a condition of purchasing goods or services from Anchor & Oak.
SMS Messaging Terms & Conditions
By opting in to receive SMS messages from Anchor & Oak Hospitality Solutions, LLC, you may receive conversational or informational messages related to your inquiry or business relationship with us. Messages may include responses to inquiries, appointment scheduling or confirmations, requests for information or documents, engagement updates, and client-support communications.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP or CANCEL to a message. For assistance, reply HELP.
Opting out of SMS messages will not prevent Anchor & Oak from communicating with you through other appropriate methods when necessary for an existing business relationship or engagement.
How We Share Information
Anchor & Oak does not sell or rent personal information to third parties.
We may disclose information to service providers that assist us in operating our business, website, communications, payment processing, client-management systems, or other business functions. We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, clients, business, or others.
As stated above, SMS opt-in consent data and telephone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services to provide certain functionality. Anchor & Oak is not responsible for the privacy practices of third-party websites that we do not control. We encourage visitors to review the privacy policies of those services when appropriate.
Your Choices
You may choose not to provide certain personal information, although doing so may limit our ability to respond to an inquiry or provide requested services.
You may request that we update or correct personal information you have provided to us by contacting us using the information below.
You may withdraw consent to SMS messaging at any time by replying STOP or CANCEL.
Changes to This Privacy Policy
Anchor & Oak may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable requirements. Any revised policy will be posted on this website with an updated effective date.
Contact Us
Questions regarding this Privacy Policy or our privacy practices may be directed to:
Anchor & Oak Hospitality Solutions, LLC
Clearwater, Florida
Email: info@anchoroakhospitality.com
Phone: 855-426-4677
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Anchor & Oak Hospitality Solutions, LLC Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@anchoroakhospitality.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.